How it works
Choice fields let form editors include an option called “Other”, which respondents select when their answer or preference isn’t listed in the available options. When selected, respondents can manually type a value. If you’re using a choice field connected to an external database, you may notice that values entered through the “Other” option start appearing as options in your database field. For example, the form asks about a respondent’s preferred contact method, and while most users select from predefined options like email or phone, someone enters “WhatsApp” via the Other option, which may then be added to the list of available choices in your form depending on the behavior of the database connected.How to enable Other option
After mapping, click a form field followed by itssettings icon . On the right-hand panel, toggle Other.
Publish your form to reflect the changes.
Other responses in Airtable
In Airtable integrations, values entered via “Other” are saved as database options and also used as form options. When the form syncs, these values may appear as selectable options for future respondents.Other responses in Zite Database
In Zite database integrations, the behavior is different. When a respondent enters a custom value via “Other”, it is saved to the database field options, but not added as a form option. As a result, the form options remain unchanged for respondents.Managing Other responses
In some cases, you want to ensure respondents can only see predefined choices. This is especially useful when you want to:- Avoid user-generated values influencing your form options
- Ensure consistency across reporting and analytics
- Prevent unexpected option growth (especially with Airtable)
settings icon and navigate to Advanced in the right side and toggle Limit options to show, then select only the predefined options you want visible.
Hide a choice in a form connected to a Zite database
Limit options to show doesn’t appear for forms connected to a Zite database. These forms keep their own list of choices, which you can add to, remove from, or rename in the editor.
To hide a choice, click the question in the editor and delete the choice from its list of options. Then, Publish your form. The choice stays in your Zite database, and past responses keep their answers.
- To bring a choice back, start adding a new option and pick it from the suggestions from your database.
- If you disconnect the question from its database field and reconnect it, the form copies all the choices from the database again, including any you deleted. Delete them again if needed.