Disable internal storage
Prevent Fillout from storing responses submitted through your form.
Overview
Disabling internal storage lets you control if new form submissions are stored in Fillout. When this option is enabled, Fillout will not store form submission data on its servers—either temporarily or long-term - with the exception of file uploads/e-signatures which are stored in Amazon S3. This ensures that submission data is passed directly to your configured integrations or webhooks, without being saved by Fillout.
This option can be useful for organizations with strict data residency, compliance, or privacy requirements that prohibit storing data on third-party servers, such as those in regulated industries or handling highly sensitive information.
Limitations
Disabling internal storage will limit access to several features that rely on Fillout's servers store submission data:
- Results page: Completed submissions in Fillout cannot be viewed.
- Partial submissions: Partially completed responses won’t be tracked or saved.
- PDF generation: PDFs cannot be created.
- Fillout Scheduling: Features related to scheduling (e.g., time slot availability and calendar syncing) will be unavailable.
- Approvals: Approval workflows and status tracking will be disabled.
How to use this feature
Open your form and click Settings on top. Next, click
Form behavior
on the left side to toggle the Only use external storage
switch.
Important: File uploads are still stored on AWS S3 as many of Fillout's 3rd party integrations require an external link to uploaded files.