Reduce form abandonment
Remind respondents who exit your form without submitting to come back with Fillout’s Conversion Kit. Also, receive alerts when a respondent doesn’t complete your form.
What is form abandonment
Form abandonment occurs when respondents start filling out a form but exit before reaching the last page. When respondents abandon forms, it indicates a lost opportunity for capturing valuable leads or completing transactions. Addressing your page drop-off rate is crucial for improving overall conversion rates, enhancing customer satisfaction, and maximizing business outcomes.
Send a reminder email
Choose a workflow template
On your form’s Settings, click Conversion kit in the left side. Let’s choose to send an email if a form has been abandoned.
Edit the trigger
The default time frame for a message to be sent is 30 minutes after the form is abandoned. To change this, Edit your Form abandoned trigger.
Format your email
Edit the content of your Send email action. You can also add attachments, copy colleagues, and more under Advanced. More info here.
Important: You must have at least one email field in your form to use this feature.
Click Email to format the style of your message. Check this section to learn more.
Publish and share
Test your workflow through the upper right corner, then hit Publish when you’re good with it. Respondents will now receive a link to their partial submission, allowing them to continue their submission on any device.
To edit this workflow, go to Integrate from the top menu.
Send via Slack message
Edit Slack action to connect your Fillout account to your Slack workspace.
Select a channel. This will automatically send a response summary in a formatted message. You can also opt to customize the message.
Receive notifications when a respondent abandons your form
Toggle the Self-email notifications switch. The email linked to your Fillout account serves as the default receiving address. This can be changed by clicking x to delete it and inputting the preferred receiving address.
You can also add more receiving addresses as you see fit.