> ## Documentation Index
> Fetch the complete documentation index at: https://fillout.com/help/llms.txt
> Use this file to discover all available pages before exploring further.

# Add custom values to answer options

> Set unique values for each option, different from the labels shown to respondents. Helpful for reducing bias in studies, creating multilingual forms, and keeping answers consistent.

export const SupportBanner = () => {
  const titleId = React.useId();
  return <div className="support-banner" role="region" aria-labelledby={titleId}>
      <span className="support-banner__ring support-banner__ring--outer" aria-hidden="true" />
      <span className="support-banner__ring support-banner__ring--middle" aria-hidden="true" />
      <span className="support-banner__ring support-banner__ring--inner" aria-hidden="true" />
      <span className="support-banner__ring support-banner__ring--center" aria-hidden="true" />

      <div className="support-banner__content">
        <div className="support-banner__title" id={titleId} role="heading" aria-level="2">Still have questions?</div>

        <div className="support-banner__copy">
          <span className="support-banner__line">Our team is happy to help. Start a live chat using the</span>
          <span className="support-banner__line">
            chat bubble <span className="support-banner__chat-icon" aria-hidden="true" /> in the bottom right, or email us at
          </span>
          <span className="support-banner__line">
            <a href="mailto:support@fillout.com">support{'@'}fillout.com</a>
          </span>
        </div>

        <a className="support-banner__cta" href="mailto:support@fillout.com">Contact us</a>
      </div>
    </div>;
};

## Overview

By default, when a respondent selects a choice, that same label appears in the `Results` page.\
For example, if they choose "Los Angeles International Airport", that’s what will show up in Results.

<img src="https://mintcdn.com/fillout-005a867b/DiTWSZJfgDTuwi5j/images/advanced/image-29.png?fit=max&auto=format&n=DiTWSZJfgDTuwi5j&q=85&s=1343ffcdc1f359269b83bd6592f22dee" alt="" style={{ width:"81%" }} width="1282" height="440" data-path="images/advanced/image-29.png" />

By adding **Custom values**, you can change the text that will appear on the results page. For example, we can specify the value of the same choice, "Los Angeles International Airport", to be "LAX". This can be helpful when integrating your form to CRMs, databases or other tools.

<Info>
  This feature is applicable to Multiple choice, Dropdown, Checkboxes, Picture choice, and Multiselect field types.
</Info>

## How to add custom values

Select your question followed by the <Icon icon="gear" iconType="solid" /> to open the right-hand panel. Then, scroll down to **Advanced** and toggle the `Custom values` switch.

<img src="https://mintcdn.com/fillout-005a867b/l4gMey8g6jqUgniw/images/Screenshot2025-10-10at4.57.39PM.png?fit=max&auto=format&n=l4gMey8g6jqUgniw&q=85&s=4eb5ac4720ce448b8a6bf1f273195813" alt="Screenshot 2025-10-10 at 4.57.39 PM.png" width="2602" height="1435" data-path="images/Screenshot2025-10-10at4.57.39PM.png" />

Click an option to edit the **Value** as you see fit. Once the form is ready, click `Publish` on the upper right corner.

<img src="https://mintcdn.com/fillout-005a867b/l4gMey8g6jqUgniw/images/Screenshot2025-10-10at4.57.59PM.png?fit=max&auto=format&n=l4gMey8g6jqUgniw&q=85&s=c3efb1b7e20c0eb7c78fa6b7cc693d18" alt="Screenshot 2025-10-10 at 4.57.59 PM.png" title="Screenshot 2025-10-10 at 4.57.59 PM.png" style={{ width:"63%" }} width="896" height="858" data-path="images/Screenshot2025-10-10at4.57.59PM.png" />

That's it! Now you'll see the **Values** of the options in the results page.

<img src="https://mintcdn.com/fillout-005a867b/l4gMey8g6jqUgniw/images/Screenshot2025-10-10at5.00.56PM.png?fit=max&auto=format&n=l4gMey8g6jqUgniw&q=85&s=7813a66c144a93e3a5c24af227fdbceb" alt="Screenshot 2025-10-10 at 5.00.56 PM.png" width="2607" height="583" data-path="images/Screenshot2025-10-10at5.00.56PM.png" />

## Use cases

**Studies and research**

In academic studies, use custom values to frame questions in a participant-friendly manner.

**Multilingual forms**

For forms in different languages, use custom values to show options in one language while your backend understands them in another.

**Order fulfillment**

For example, in an e-commerce form, use custom values to display product variations with user-friendly labels while maintaining specific backend values for inventory and processing.

## Other advanced features

<CardGroup cols={3}>
  <Card title="Randomize options" icon="shuffle" iconType="regular" color="#FFC738" href="/help/randomize-options">
    Shuffle the order in which answers are displayed.
  </Card>

  <Card title="URL parameters" icon="brackets-curly" iconType="regular" color="#FFC738" href="/help/url-parameters">
    Pass information to a form to support pre-filling.
  </Card>

  <Card title="Pre-fill fields" icon="fill" iconType="solid" color="#FFC738" href="/help/prefill-fields">
    Pre-populate fields based on previous inputs and more.
  </Card>
</CardGroup>

<SupportBanner />
